What We Collect and Why It Matters
We collect your name, email address, mobile number and account login details when you create your ebd89 account. When you make a deposit via bKash, Nagad or Rocket, we record the transaction reference, amount and wallet identifier — not your full wallet PIN or password. That
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transaction data is used solely to match your payment to your account and to handle any query you raise with our support team. We also collect device information such as browser type, operating system and IP address. This helps us detect unusual login attempts and keep
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your account from being accessed without your knowledge. We do not sell your personal data to third parties. Data shared with payment processors — including the mobile wallet networks behind bKash, Nagad and Rocket — is limited to what those processors need to complete or verify
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your transaction. Retention periods apply: account data is held while your account remains active and for a defined period after closure, in line with applicable record-keeping requirements. Access to this platform and our data practices applies only where local law and eligible regions permit.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.